Your top resource for data optimization and customer onboarding efficiency.
You'll get access to expert conversations and insider strategies. You'll learn from the successes and struggles of thought leaders in the industry, equipping you to make improvements today.
Organization. It's critical to customer success in a myriad of ways. Jordan Silverman , VP of Custom...Full episode
If you think customer success and account management are the same things, you’re probably not alone....Full episode
Have you ever been to a party with a friend who doesn’t introduce you to anyone? So you just stand t...Full episode
Being in and around a startup can be a stressful place, especially when you’re trying to land invest...Full episode
There aren’t many companies that are able to say that they have a comprehensive understanding of eac...Full episode
We’ve all heard about sales and marketing alignment. But, to enable your customers to reach their fu...Full episode
Customer Success Programs are popping up at companies everywhere, and with good reason. If you aren’...Full episode
This probably isn’t a newsflash to most of us but… the customer isn’t always right. They are, howeve...Full episode
Someday, when you finally purchase that Tesla you’ve always wanted, you’ll want someone to walk you ...Full episode
“I think anybody in a customer success role, you really have to be an ambassador of change managemen...Full episode
“Businesses now can't necessarily think about transactional elements. They have to think about the f...Full episode
Flatfile introduces a podcast for customer success professionals featuring customer success leaders ...Full episode